1. Refund and Returns Period
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we have a straightforward refund and returns policy.
1.1. You have the right to return the product within 30 days from the date of purchase, provided the product is in its original packaging and shows no signs of wear or damage.
1.2. Please note that the 30-day return period begins from the date of purchase.
2. Return Process
2.1. To initiate a return, please contact our customer support team at:
Phone: +971 50 246 90 86
Phone: +971 55 872 14 75
Address: Barsha Business Square, Al Barsha 1 Street, 34, Office 205, Dubai, UAE
2.2. Our team will guide you through the return process and provide you with the return address.
3. Refund Process
3.1. After receiving and inspecting the returned product, we will process your refund.
3.2. Please allow up to 10 days for the refund to be processed and the funds to be credited to your account.
4. Exceptions
4.1. Please be aware that certain products or services may not be eligible for return. For more information on specific exceptions, contact our customer support team.
5. Contact Us
If you have any questions or concerns about our refund and returns policy, please don’t hesitate to get in touch with us:
Unona Company
Barsha Business Square, Al Barsha 1 Street, 34, Office 205
Dubai, UAE
Phone: +971 50 246 90 86
Phone: +971 55 872 14 75
